A Guide to Water Heater Repair
Friday, July 4th 2025, 4:24 PM

Murphysboro, IL, Plumbers Share Water Heater Repair Issues and When To Consider a Replacement

Murphysboro, United States - June 30, 2025 / A & W Plumbing and Heating Inc. /

Important Basics to Know About Water Heater Repair

Water heaters play a critical role in every home, ensuring a steady supply of hot water for daily routines. However, like any hardworking appliance, time and continuous usage can take a toll, leading to issues that may require water heater repair. 

Understanding how water heaters function, recognizing the early warning signs of trouble, and knowing when to seek water heater services can save homeowners both time and money. The following guide outlines the most common scenarios in which professional water heater repair is necessary and explores when water heater replacement is the better solution.

Signs Water Heater Repair Is Needed

shower It’s important to catch water heater problems early to avoid property damage and high utility costs. Homeowners should be aware of a range of signs that indicate water heater repair may be needed. Below are the most common symptoms of water heater troubles, each explained in detail:

Lack of Hot Water or Insufficient Hot Water: One of the most obvious signs is the absence of hot water or water that isn’t hot enough. This often suggests issues with the thermostat, heating elements, or sediment buildup reducing the heater's efficiency. Immediate water heater service can restore a consistent hot water supply.

Strange Noises from the Water Heater: Water heater noises, such as popping, rumbling, or banging sounds, typically signal sediment buildup at the bottom of the tank. Sediment causes water heater sounds as it is heated, creating hot spots that can damage the tank or result in a leaking water heater.

Increased Utility Bills: A sudden spike in the energy bills can point to an inefficient water heater. Malfunctions, sediment accumulation, or faulty components force the unit to work harder, consuming more energy to heat water—an issue easily solved with timely repair.

A Pilot Light That Frequently Goes Out: For gas water heaters, a pilot light that will not stay lit may point to a faulty thermocouple, a broken pilot assembly, or problems with the gas supply itself. Addressing this promptly is vital for both safety and reliable water heating.

Hot Water with a Strange Color, Odor, or Taste: Discolored water (with a brown, yellow, or red tint), an unpleasant odor, or a metallic taste can result from sediment or a corroded water heater. When sediment is the cause, flushing the tank as part of regular water heater service can resolve the issue. However, if corrosion is present, further action may be needed.

A Leaking Water Heater: The most urgent and potentially damaging issue is a water heater leak. Leaks from the tank or plumbing connections often indicate internal corrosion, faulty valves, or excess pressure and require immediate attention to prevent flooding or water damage.

Staying vigilant to these warning signs—and acting quickly when they appear—can extend the life of the water heater unit and save homeowners from large, unexpected expenses.

Common Water Heater Issues

water heater A variety of issues can plague water heaters, some of which require professional water heater repair, while others may indicate a need for replacement. Here’s a breakdown of the most frequently encountered problems:

Faulty Thermocouple or Broken Pilot Assembly: For gas water heaters, a repeatedly extinguished pilot light is commonly due to a malfunctioning thermocouple or a damaged pilot assembly. The thermocouple is a safety device that detects when the pilot light is lit; if it fails, it will prevent the gas supply from staying open, shutting down the heater. Replacement of the thermocouple or cleaning the assembly is a routine water heater service.

Malfunctioning Thermostat: The water heater thermostat regulates water temperature. If it's defective, users may find no hot water, lukewarm water, or water that’s too hot. Frequent temperature fluctuations are a clear cue for professional attention.

Defective Heating Element: In electric water heaters, heating elements can wear out over time, causing a lack of hot water or insufficient heating. Testing and replacing failed elements can often restore hot water without further complications.

Sediment Buildup: Accumulation of minerals and debris is a widespread problem, especially in areas with hard water. Sediment can cause a myriad of symptoms: reduced efficiency, increased heating times, water heater noises during operation, discolored or foul-smelling water, and even premature failure of the tank. Yearly flushing of the tank is an essential water heater service that helps prevent sediment problems.

Leaking Water Heater: A water heater leak can result from loose connections, failed gaskets, or, in the worst case, a corroded water heater tank. Minor leaks at fittings are fixable, but tank leaks or visible corrosion often mean the unit is compromised and may warrant water heater replacement.

Addressing these common issues with swift, professional water heater repair is the best way to ensure safety, efficiency, and long-lasting performance from the water heater.

When Is Replacement Needed Rather Than Repair?

While many water heater issues can be handled with expert repair, there are situations where water heater replacement is the better—sometimes only—option. Here are the key scenarios when replacement should be seriously considered:

Water Heater Nearing the End of Its Lifespan: Traditional tank water heaters typically last 8-12 years, while tankless models can last longer with proper maintenance and care. If the unit is approaching or past this age and is displaying problems, continued water heater repair may no longer be cost-efficient.

Frequent Need for Repairs: If the water heater requires repair multiple times per year, it may be nearing the end of its reliable life. Constant breakdowns not only inconvenience the household but also add up in service costs, making water heater replacement the more economical choice.

Visibly Corroded Water Heater: Rust and corrosion—especially along seams, around fittings, or anywhere on the tank—are clear indications that the tank is deteriorating. A corroded water heater can soon develop leaks or lead to catastrophic failure, so prompt replacement is essential for safety.

Discolored or Foul-Smelling Water Due to Corrosion: If flushing the tank does not fix discolored or smelly water, corrosion inside the tank or on the anode rod is likely the root cause. Repeated water heater service will not solve underlying corrosion, so investing in a new water heater may be the best long-term solution.

Leaking Tank: While some leaks can be repaired, a leaking water heater tank usually means the unit has suffered irreversible internal damage, often from corrosion. In this scenario, it is safer and more cost-effective to opt for water heater replacement.

Understanding when to repair and when to replace ensures the home remains safe, efficient, and provided with reliable hot water.

About  A & W Plumbing and Heating, Inc.

A & W Plumbing and Heating, Inc. has been in business in Southern Illinois for over 15 years and is a family-owned and operated company. They are always upfront and honest about service recommendations and pricing.  Call today to schedule a water heater repair or replacement in Murphysboro, IL.

Contact Information:

A & W Plumbing and Heating Inc.

11 Alliance Ave
Murphysboro, IL 62966
United States

Alicia Todd
(618) 687-5862
https://www.awplumbingil.com/

About

We are your trusted plumbing and HVAC contractors in Murphysboro. Our team provides residential and commercial plumbing, heating, and AC services.

Contact

Alicia Todd
A & W Plumbing and Heating Inc.

11 Alliance Ave
Murphysboro, IL, 62966, United States

Phone (618) 687-5862

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